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The lithium-ion battery in my device has been damaged and/or I no longer need this battery and wish to dispose of it.

Damaged or waste lithium-ion batteries should not be disposed of along with regular waste. These batteries can be recycled and you should locate the nearest recycling center to properly dispose of the batteries. To locate a recycling center near you, go to www.call2recycle.org and use the locator.
 

I received a shipment with products that contain lithium-ion batteries and the packaging was damaged during shipment. What should I do?

If the packaging has been compromised and you suspect the lithium-ion battery in your device has been damaged, do not attempt to charge the battery or use the product. Contact our customer service department at 1-800-ADC-2670 for assistance with your damaged shipment. Note that you should not attempt to re-ship damaged devices that contain lithium-ion batteries; see the sections below for additional details on how to handle these batteries.

I ordered product from ADC and the packaging included a warning that indicates the package contains lithium-ion batteries. Why was this warning included?

Products with lithium-ion batteries have certain shipping restrictions, including restrictions on the shipment of these batteries via aircraft. The warning on the package is designed for freight forwarders so they are aware that the items they are handling contain these batteries.

What is the needle and brush used for in the Buck and Babinski neurological hammers?

Our Buck and Babinski neurological hammers are equipped with concealed needles and/or brushes to allow for additional reflex and neurological testing. The brush accessory can be used to assess thigmesthesia or sensitivity to light touch on various parts of the body. The needle can be used for similar testing or to assist in testing for pain sensitivity in the upper or lower extremities. (Important note: neurological hammer needles are not designed to pierce the skin and are not sterile devices.)

How do I deactivate my tuning fork?

Touching and holding the tines of the tuning fork while it is activated will cancel out the vibrations in the tines and silence your tuning fork.

What is the best method to use to activate my tuning fork?

To activate your tuning fork, hold it as close as possible to the end of the handle. For best results, strike the tuning fork gently against a hard surface near where the tines end. Note that you do not need to strike the tuning fork very hard against an object to activate it.
 
Alternately, you can activate the forks by ‘snapping’ the tines of the forks. Place your thumb and index finger on the outside of each fork and then slide your fingers off the tip of each tine while moving them towards each other, as if you were snapping. This motion will set the tines to vibrating.

Which tuning forks should I use for Weber and Rinne tests?

The Weber test is generally conducted using a tuning fork with a frequency of 256 Hz. Our model number 500256 will provide the appropriate frequency for this type of test. Activate the tuning fork (as described further in this FAQ) and place the base of the tuning fork over thin skin that is in contact with bone, equidistant from both ears to perform the test.
 

Which tuning fork should I use for vibratory sensation testing?

Testing for pallesthesia or vibratory sensation can be accomplished through the use of a tuning fork calibrated to a frequency of 128 Hz. Our model number 500128 will provide the appropriate frequency to allow for this type of testing anywhere on the body.

What kind of tests can be conducted with the tuning fork?

Tuning forks of various frequencies can be used to test for pallesthesia as well as hearing disorders through the Weber and Rinne tests. This type of testing generally involves selecting a specific frequency of tuning fork (dependent upon the type of test being conducted) and activating it over bone or near the ear canal.
 
ADC offers tuning forks in an assortment of frequencies to provide you with all of the tools you might need to conduct these types of tests.

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