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Can I return ADC products to my local ADC dealer for repair?

Yes, your local ADC dealer can assist you with replacement parts or warranty service either directly or by forwarding your product to ADC for servicing on your behalf.

What is ‘white-coat’ hypertension?

White-coat hypertension is a phenomenon where patients tend to have higher blood pressure in the presence of health care workers and particularly physicians. In some patients it may be necessary to measure blood pressure at home to determine whether or not there is true hypertension or if the presence of health care workers is affecting the readings being recorded. It is important to note that there are a variety of other reasons for home blood pressure measurement and being asked to record your readings at home may be an important part of your treatment.

Does it matter which arm I use when I take my blood pressure?

Yes. In general you should take your blood pressure on your left arm. If you are unable to take your blood pressure on your left arm, you may take it on your right arm instead but you should be aware that there may be differences between your right and left arms. In some patients the differences can be as much as 10 mmHg or more. It is not recommended that you compare readings between both arms if you have taken multiple readings on both, as the results may vary due to the differences between the two arms.

How can I obtain the most accurate readings from my home blood pressure monitor?

A number of factors can affect the readings obtained by your automatic blood pressure monitor and it is important to keep several of these in mind when preparing to take a reading. The following points should be considered before measurement:

I’ve heard that there can be differences in blood pressure measurements taken depending on how a patient is positioned. How relevant is patient positioning to accurate blood pressure measurement?

It is very important. In general, a patient should be seated comfortably with their back and arm supported. Patients should sit with their feet flat on the floor and their legs uncrossed. When patients are supine, blood pressure measurements can vary 5-8 mmHg and this variation can increase if the arm is not supported to ensure that the cuff is at heart level. Similar variations can occur if the patient’s back or arm is unsupported, or if they are not seated correctly.

What does it mean when my digital home BP monitor displays the FULL message onscreen?

Depending on the model you have purchased, your home BP monitor will allow you to store a set number of readings. For our single-user models including the 6021 series, once you have reached the maximum number of readings that can be stored on your monitor, a ‘FULL’ message will display onscreen to indicate that the monitor’s memory is full. When this happens, taking additional readings will begin to overwrite older readings stored in memory.

What does AFD stand for?

AFD stands for Adjustable Frequency Diaphragm technology. Stethoscope models with AFD technology feature a single sided chestpiece that allows adjustment of the frequency by altering pressure to the chestpiece.  Light pressure accentuates lower frequencies, while firm pressure accentuates higher frequencies, simulating the diaphragm and bell sides of a two sided chestpiece.

I can’t seem to watch your videos. What’s wrong?

You might be in a region of the world that does not permit Youtube. Our videos are also published on the Vimeo high definition video service and are located at: Vimeo Page

Does ADC provide assistance with exports, customs, or regulatory authorities in other countries?

Yes! Contact our customer service department for assistance with your export requirements. Our trained staff can help you obtain any information needed for foreign registrations, customs documents, or other regulatory/technical information required for the products. Certificates to Foreign Governments are also available upon request for international customers.

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