I am confused – the warranty in my ADSCOPE stethoscope instruction manual indicates that only the metal parts are covered. But on your website it says the entire scope is covered. Which is it?

For many years our official warranty statement excluded tubing and other consumable parts like eartips, diaphragms and rims. In reality, we always provided free repair/replacement of any parts so we decided to formally re-write our warranty policy to be comprehensive. In fact, if you need eartips or other consumables, simply contact our customer service department and we will be happy to send them to you with our compliments. If, while under warranty, your scope needs more extensive repairs in our service department, send it back to us for complimentary refurbishment during service.